At my store, we work to make every stage of order delivery as clear as possible. This policy outlines our shipping area, order handling process, estimated delivery times, tracking information, and procedures for common delivery issues.
Where We Deliver
my store currently provides shipping to addresses within the United States.
Customers should ensure that all delivery information is complete and accurate before placing an order. This includes any apartment, suite, unit, or other applicable address details.
Order Handling Time
Once payment has been successfully authorized, orders generally require 1–2 business days for preparation.
Orders received on weekends or U.S. public holidays will normally begin processing on the next business day.
Occasionally, preparation may take longer because of high order volume, inventory availability, or circumstances outside our reasonable control.
Estimated Delivery Schedule
After an order has been dispatched, standard carrier transit is generally estimated at 4–6 business days.
Under normal circumstances, the combined order preparation and transit period is approximately 5–8 business days.
These timeframes are estimates and should not be interpreted as guaranteed delivery dates.
Shipping Charges
Any shipping charges applicable to your order will be displayed at checkout before payment is submitted.
The available shipping service and applicable charge may vary depending on the destination and order details.
Shipment Tracking
When tracking information is available, it will generally be sent to the email address provided with your order after the shipment has been dispatched.
Tracking information may not become active immediately. Please allow the carrier sufficient time to register the first scan.
Checking Your Delivery Address
Customers are responsible for reviewing their shipping information before completing an order.
If you notice an error after placing your order, contact us promptly. We will make reasonable efforts to update the address before fulfillment or shipment.
Once the package has been handed to the carrier, an address modification may no longer be possible.
Delivery Delays
Estimated delivery times may be affected by circumstances such as:
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Severe weather
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Carrier network congestion
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Transportation interruptions
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Holidays
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Incorrect or incomplete address information
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Unexpected operational issues
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Other events outside our reasonable control
While we make reasonable efforts to support timely delivery, we cannot guarantee a specific arrival date.
Damaged Packages
If your package arrives with visible damage, please retain the packaging and contact our customer support team.
We may request photographs of the package, shipping label, and affected product, together with your order information, to help us evaluate the issue.
Missing Packages
If the tracking information states that a package has been delivered but you cannot locate it, please check your normal delivery areas and surrounding locations.
You may also contact the carrier for additional delivery information. If the package remains missing, contact us with your order details so we can provide further assistance.
Undeliverable Shipments
A shipment may be returned to us when delivery cannot be completed because of an incorrect address, failed delivery attempts, refusal of delivery, or another carrier-related issue.
If a package is returned to our business, we will make reasonable efforts to contact the customer regarding the available options.
If a new shipment is requested because an incorrect or incomplete address was supplied by the customer, additional shipping charges may apply.
Carrier Delays and Events
Once an order has been transferred to the carrier, its movement is subject to the carrier's network, routing, and operating conditions.
We cannot control delays caused by carrier operations, weather, transportation disruptions, or other circumstances beyond our reasonable control.
Contact for Shipping Assistance
If you have a question about delivery, tracking, an address, or the status of your order, please contact:
my store
17000 4th Section Rd
Holley, NY 14470
United States
Phone: +1 585-447-4890
Email: support@dailyvloron.shop
Customer Service Hours
Our customer support team is available:
Monday–Friday, 9:00 AM–5:00 PM
We will make reasonable efforts to respond to inquiries received during our regular support hours.